Information

About us

We are East Point Group, a fashion industry specialist offering comprehensive services in design, production, branding and distribution.

We are EU manufacturing company based in Bulgaria with headquarters in London,UK and Varna, Bulgaria. All our facilities meet EU standards, work, and safety regulations.

Tshirt Media is our trading name for branding and printing of clothing and accessories for both corporate clients and individuals.

Tshirt Media UK exclusively serves the UK market through our online platform tshirtmedia.co.uk

Selling to business clients and offering wholesale orders of branded apparel and accessories.

Branding

Transfer Print

■ Transfer printing is highly suitable for logos and clean designs with up to 3 colors.

■ It transfers excellently onto t-shirts, sweatshirts, sports kits, jackets, caps, bags and many other items.

■ It has high washing durability.

■ Allows for both small and large print runs.

Digital Print

■ Primarily suitable for full-color and realistic images, gradients and raster graphics. It has high washing durability and allows for both small and large print runs.

■ DTG | Direct-to-Garment printing. Suitable for cotton garments.

■ DTF | Direct-to-Film printing. An alternative to DTG that can be used for both cotton and polyester garments and accessories.

Cotton Printing

■ Complete garment branding. We produce fabric according to your design and pattern and manufacture garments with custom cuts.

■ Suitable for t-shirts, sweatshirts, bags and more.

■ Has very high washing durability.

■ Requires minimum quantities and preparation.

Sublimation

■ A printing technique suitable for polyester fabrics with a white base. Excellent transfer of photos, logos, text and raster graphics.

■ Used for partial decoration of white polyester garments and accessories or for complete printing of sportswear and kits.

■ High washing durability.

■ For complete printing, minimum quantities and preparation are required.

Measurments

■ You will find the sizes in the description of each item on the product page.

■ After washing, certain items may shrink by approximately 1cm.

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Tops

CHEST - measure across the full width of the garment 1cm below the armpits.

LENGTH - measure from the highest point of the shoulder to the end of the hem.

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Bottoms

WAIST - measure across the full width of the waist from the top of the garment.

INSIDE SEAM - measure from the highest point of the inside seam to the end of the hem.

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Bags

WIDTH - measure across the full width of the bag.

LENGTH - measure from the highest point to the lowest part of the bag.

HANDLE LENGTH - measure from the highest point to the lowest part of the handle.

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Hats

DIAMETER - measure the diameter from the inside part of the hat.

Care Instructions

Payment Options

We offer a range of secure and convenient payment methods to make your checkout experience quick and easy.

Accepted Payment Methods

■ Credit & Debit Cards
We accept all major cards including Visa, Mastercard, American Express, and Maestro.

■ PayPal
Checkout securely using your PayPal balance or linked bank account.

■ Apple Pay & Google Pay
Fast, secure payment using your mobile device or browser.

■ Bank Transfers
Prefer to pay via bank transfer? You can select this option at checkout. Once your order is placed, you’ll receive an email with our bank details. Please include your Order Number as the payment reference.

Note: Orders will be processed once payment is received.

■ Safe & Secure Checkout
All payments are encrypted and processed securely. We do not store your payment information.

■ Payment Confirmation
A confirmation email will be sent as soon as your payment is completed and your order is confirmed.


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■ After completing your purchase, our team will contact you via email or telephone to verify all order details and ensure everything is correct. Once confirmed, we will immediately process and dispatch your order.

Delivery

Tshirt Media UK fulfils orders exclusively within the UK theritory.

We aim to make your shopping experience as smooth as possible. Here’s everything you need to know about our delivery services:

■ Standard UK Delivery

Delivery Time: 2–5 working days
Cost: £3.99 (Free on orders over £50)

■ Express Delivery

Delivery Time: 1–2 working days
Cost: £5.99 (Free on orders over £100)

■ Tracking Your Order

Once your order has been dispatched, you’ll receive a confirmation email with a tracking link so you can follow your parcel’s journey.

■ Delivery Areas

We currently deliver to all UK mainland addresses. For Northern Ireland, Highlands, or Islands, please allow an extra 1–2 working days.


Return Policy

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

■ Errors in order fulfillment on our part

■ Damaged products received

■ Incorrect print application

■ Substandard print quality

For all other situations, the customer assumes full responsibility for their order. We recommend carefully reviewing all order details before confirmation.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any return question at office@tshirtmedia.co.uk